Unfortunately transport companies don’t like long parcels, and as a result they charge a $ surcharge, which increases as the length of the parcel increases.
One (or more) of the items that you have added to your cart has the potential to be oversized, so we need you to select the surcharge that matches the longest length of one of the products that you have chosen.
For example, if you ordered 3 metres of 50mm dowel and you needed it in 1 length that was 3 metres long, then you would select the “2.8 To 3.8m” surcharge. If though you didn’t need it in 1 length and were happy for it to be cut into pieces that were all shorter than 1.1m, then you would choose the “Under 1.1m” surcharge. (Actual lengths required can be noted in the next step of the checkout process.)
If you are not sure as to whether a surcharge applies to your order, please contact us before placing an order to clarify.
There are 2 exceptions where FREE SHIPPING will not apply, even if the order is over $500.
The amount we charge for shipping is based on how much your order weighs and where it is to be delivered to. This figure is not just the amount that transport companies charge us to deliver your order, it also covers a number of other costs including time to pack your order, the material used in the packing process, and the time it takes to invoice and prepare freight documents.
Find out more about our delivery policies.
08 8346 8211
Adelaide Office/Factory Address : 49 Hocking St Brompton, South Australia, 5007.